Terms and Conditions

Terms and Conditions of newsletter

The newsletter provided lalabuds® and Rebecca Carr Art is a free service provided to customers and interested parties. The newsletter operates on an opt-in basis, and users may unsubscribe at any time via the sign-up form, by selecting unsubscribe.

By signing up for the newsletter you agree to receive periodical emails from lalabuds® and Rebecca Carr artist or from designated representatives thereof. You also agree to receive relevant offers from lalabuds® and Rebecca Carr artist.

These terms and conditions were last updated on 10th August 2021and are subject to change at any time, without notice. lalabuds® and Rebecca Carr artist reserve the right to withdraw the newsletter service at any time, or to remove users from the mailing list at any time, without notice.

General Terms and conditions and privacy policy

Lalabuds® is committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.
 

Consent
Your Consent is important to us too. Therefore we will never sell your name, address, e-mail address, credit card information or any other personal information to any third party without your consent.
 

Communication & Marketing
If you have made a purchase from any online store (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time.
 

Website Statistics
We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help it improve the services to our customers and ultimately provide the most appropriate products.
 

Protecting your security
We may use personal information provided by you in order to fulfil necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.
 

Third party websites
Our site may contain links to and from other websites.  If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.
 

Contacting us
All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. for any further queries or comments please contact us using our contact form.

GDPR

The GDPR EU privacy policy is due to commence on the 25th May 2018.

Here’s an update of how I use your data with my small business lalabuds®.

Personal data is collected for marketing purposes (newsletters, updates and correspondence) and sales.

The data is collected on paper and electronically.  It is either stored in a filing cabinet at the business address, on the hard drive (e.g. excel invoicing), on mailchimp marketing software (name, e-mail), paypal (name, address, e-mail) for purchases and refunds or etsy (click to see their policies).

E-mails sent to rebecca@lalabuds.com, rebecca@rebeccacarr.co.uk are connected to becxcarr@gmail.com and stored there.  Any gmail servers in the EU are GDPR compliant, any outside of EU may not be.

Data collected for purchases on etsy may restrict direct access to e-mail addresses, yet still enable conversation on the site.

Communication by mobile is collected and stored in the address book on the device.
 
Personal data collected is with consent, so far this has been mainly through personal conversations at events, face to face networking and social media networking.

Data is collected as a combination of names, addresses, phone numbers and e-mail addresses.

You have a right to:
Request removal of data or unsubscribe
Ask for details of your data
Ask for any information to be rectified
Ask how it is processed
A right to portablility
A right to object

Under UK tax law, for invoice purposes, your data is required to be kept of a minimum of 6 years.  It will be destroyed after 8 years maximum.

lalabuds® by Rebecca Carr is registered on the public register of data controllers.

Best regards,

Rebecca

Terms & Conditions of Sale items

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don’t accept cancellations on goods

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items like earrings (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.